Returns

We want you to be completely happy with your purchase from Cabinet of Calm. If you need to return an item, we offer a straightforward returns process.

Our policy allows for returns within 30 days of receipt of your order. To be eligible for a return, items must be in their original, unused, and resalable condition, with all original packaging and tags intact. This ensures we can restock the item for another customer.

Please note that for hygiene reasons, we cannot accept returns on certain product categories such as opened or used candles, diffusers, or any personal care items, unless they are faulty.

To initiate a return, please visit our website at cabinetofcalm.com and access the Returns Portal within your account. You will need your order number and email address to proceed. The portal will guide you through the steps and provide you with a returns authorization and any necessary instructions.

Once your return is received and inspected at our fulfillment center, we will notify you of the approval or status of your refund. If approved, the refund will be processed automatically to your original method of payment. Please allow time for your bank or credit card company to process and post the refund.

We are unable to offer direct exchanges. The quickest way to receive a replacement item is to return the original item for a refund, and then place a new order for the desired product through our website.

If you received a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue promptly and efficiently. We apologize for any inconvenience and will arrange for a replacement or refund as appropriate.

For any questions regarding your return or our policy, our customer service team is ready to assist you.